Elaya Studio

Terms & Privacy

This page explains the basic terms for using the Elaya Studio website and how personal information is handled when you contact the studio.

Terms of Use

1. About this website

This website presents the interior design work, services and portfolio of Elaya Studio. The website is provided for general information and portfolio purposes.

2. Portfolio images and content

Unless otherwise stated, the text, branding, layouts, graphics, renders and other original content displayed on this website are the property of Elaya Studio or are used with the appropriate permission.

You may view the website and its content for personal, non-commercial purposes. You may not reproduce, redistribute, modify, sell or commercially exploit original website content without prior written permission.

3. Design services

Information shown on this website does not constitute a binding offer or contract for interior design services. Any project is subject to a separate agreement between the client and Elaya Studio covering the scope of work, deliverables, revisions, fees, timelines and other applicable terms.

4. Accuracy and professional use

Reasonable care is taken to keep the information on this website accurate and current. However, portfolio material and visualisations are illustrative and should not be treated as architectural, structural, engineering, building-code or construction documentation unless expressly identified as such in a separate project agreement.

Dimensions, product availability, prices, materials, colours and other specifications may change. Before purchasing products or carrying out construction work, users should verify the relevant measurements, specifications and requirements with the appropriate supplier or qualified professional.

5. External websites

This website may contain links to third-party websites. Elaya Studio does not control those websites and is not responsible for their content, availability, terms or privacy practices. Your use of a third-party website is subject to that website's own terms and policies.

6. Availability

Elaya Studio may update, change, suspend or remove website content or functionality without prior notice.

7. Contact

For questions concerning these terms, contact elaya@tutamail.com.

Privacy Policy

1. Who is responsible for your data?

The data controller for personal information processed through direct contact with Elaya Studio is the operator of Elaya Studio.

Contact email: elaya@tutamail.com

Important: The website has a contact form and request forms (such as the project request in the price calculator and the Project Add-On Request). Information you submit through these forms, for example your name, email address, project details and message, is sent to Elaya Studio and used only to respond to your request, prepare and deliver your project, handle payment and keep appropriate records. The contact form is processed through Netlify. The project request in the price calculator and the Project Add-On Request are processed through Zite (Fillout). These providers handle the submitted data on behalf of Elaya Studio. The website does not contain a newsletter subscription, advertising trackers or analytics services operated by the website itself. You can also contact the studio directly by email.

2. What information may be collected?

If you contact Elaya Studio by email or through a form on the website, the information you choose to provide may include your name, email address, message, project details, photographs, floor plans, measurements and other information necessary to discuss your project.

Please do not send sensitive personal information unless it is genuinely necessary for your enquiry.

3. Why is your information used?

Your information may be used to:

  • respond to enquiries and requests;
  • discuss and prepare an interior design project;
  • provide requested services and communicate about an ongoing project;
  • keep appropriate business records and comply with applicable legal obligations; and
  • protect the security and legitimate interests of the studio where permitted by law.

4. Legal basis

Depending on the circumstances, processing may be based on taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing a legitimate interest that is not overridden by your rights and freedoms.

5. Who may receive your information?

Personal information is not sold or made publicly available by Elaya Studio. Information may be shared where necessary with service providers involved in operating the business or delivering a requested service, or where disclosure is required by law.

Payments for projects are made through Wise's secure payment environment. Wise processes your payment information under its own privacy policy and terms.

6. International transfers

Email and other third-party services used to communicate with the studio may process information on servers located outside your country or, where applicable, outside the European Economic Area. Where GDPR applies, any such transfer is handled using an appropriate legal mechanism where required.

7. How long is information kept?

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including the handling of an enquiry, completion of a project, legitimate business record-keeping and compliance with legal obligations. Retention periods may therefore vary depending on the nature of the information and the applicable legal requirements.

8. Your data protection rights

Where the GDPR applies, you may have rights including access to your personal data, rectification of inaccurate data, erasure, restriction of processing, data portability and objection to certain processing. The availability of a particular right depends on the circumstances and applicable law.

To exercise a relevant right or ask a privacy question, contact elaya@tutamail.com. Requests will be handled in accordance with applicable data-protection law.

9. Cookies and tracking

The website does not intentionally use advertising cookies, analytics cookies or similar tracking technologies. If this changes in the future, this Privacy Policy will be updated and any consent required by applicable law will be obtained.

Google Fonts. The website uses fonts provided by Google Fonts. When a page loads, your browser connects to Google's servers to retrieve the font files, which means that your IP address and basic technical information (such as your browser type and the page requested) are transmitted to Google. This is done solely to display the website's typography consistently. Google processes this information under its own privacy policy.

10. Security

Reasonable technical and organisational measures are used to protect personal information. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

11. Complaints

If you believe that your data-protection rights have not been respected, you may first contact Elaya Studio so the matter can be addressed. Where applicable, you also have the right to lodge a complaint with the competent data-protection supervisory authority.

12. Updates to this policy

This Privacy Policy may be updated when the website, services or applicable legal requirements change. The current version will always be published on this page.

Last updated: 14 October 2026